Current COVID Information

*** If you are a family member of a Givens Highland Farms Resident and would like to receive a copy of the campus updates they are receiving, please email to [email protected] with your name, family member name(s) and your email.

GHF has reintroduced, in a modified manner, Maintenance & Technology Services, Environmental Services (Housekeeping), Beauty Salon and Tai Chi. We are supportive of outdoor gatherings with proper physical distancing, hand washing/sanitizing, wearing of face coverings/masks and no sharing of food or drink.  Residents and staff should limit the size of these groups to no more than 10 individuals. We are continuing to not allow indoor groups at this time but will reevaluate as we enter Phase 3 of the reopening. And, at this same time we will also evaluate how independent living resident visitation might resume and the timing.  Please be patient with us as we determine how and when campus visitation might resume.

During the week of June 22nd, baseline COVID-19 tests were performed for all residents and team members of Givens Highland Farms Health Care Center resulting in zero positive cases.  Although it is not required for communities like ours with no known cases, we are acting proactively to follow CDC and CMS guidance to help early detection of cases, to identify asymptomatic cases; and to prevent, if possible large outbreaks. We believe we have developed a logical and methodical plan that will be sustainable in the weeks and months ahead.  At such a time, with the first positive case of Covid-19 among residents or team members, the Executive Director would promptly communicate this to the community. These testing protocols are specific to our licensed care areas so if you have concerns or questions about your personal situation and testing, please contact your physician for guidance.

The North Carolina Department of Health and Human Services, Nursing Home Certification Section conducted an infection control survey of our Health Care Center on Tuesday, June 2nd to evaluate our compliance with all infection control requirements necessary to prevent the spread of COVID-19.  The survey found that the Health Care Center is in full compliance with all measures and we had zero deficiencies.  This successful survey is a result of the hard work and dedication of our health care team. We congratulate them for all their good work!

We have received questions about Contact Tracing which is the systematic identification and monitoring of all persons who might have been exposed to a person diagnosed with COVID-19. Slowing the spread of the virus depends on people knowing when they have been exposed. Through contact tracing, the local health department will reach out to people who may have recently come into close contact with someone who tests positive for COVID-19 to provide them with the information and support needed to protect themselves and their loved ones.  It is important that people answer the call when the Community Team reaches out. Individuals being contacted will get an initial text from the number 45394 or email from NC-ARIAS- [email protected] with follow-up phone calls from their local health department or NC OUTREACH (844-628-7223). The Community Team will never ask for anyone’s Social Security Number, bank or credit card numbers, or any other financial information at any time.  Any information shared during the call is a private health record and is strictly confidential. If you receive a phone call regarding contact tracing where the caller requests financial information, you should not provide this information since it is likely a scam.

Thank you for your support.



Ken Kramer, Executive Director


May 22, 2020 Update

“Governor Cooper’s Executive Order 141 moved North Carolina to Phase 2 on Friday, May 22nd at 5:00 pm. The full detail of this order may be found here: Phase-2.pdf   Assuming there is not a major spike in cases, Phase 2 will last until June 26th.  Although Phase 2 relaxes guidelines in the greater Asheville area, Givens Highland Farms will continue with our current restrictions and guidelines already in place.  For the Long Term Care / Nursing Home, visitation will be restricted with exceptions for compassionate care, such as end-of-life situations. In addition, we will continue to restrict visitors to the rest of campus except for support with care needs and for vendors supporting operations. We are still asking that residents only leave campus for essential purposes, and if they must leave, we are asking they follow the 3 W’s - Wear a cloth face covering if you will be near other people; Wait 6 feet apart and avoid close contact; Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer.

Current COVID-19 symptoms may include:

Fever over 100 degrees; AND
Sudden onset, acute dry cough;

Shortness of breath or difficulty breathing
Muscle or body aches
New loss of taste or smell
Sore throat
Congestion or runny nose
New onset nausea or vomiting

If you are sick, but are not tested, please use the following guidelines for return to activity:

At least 10 days past the first sign of symptoms;
AND at least 3 days (72 hours) have passed since a fever without the use of fever reducing medications;
AND improvement in respiratory symptoms.
It is not required to have a negative COVID-19 test to document recovery.
For anyone who has been diagnosed with COVID-19, they should have anyone they have been in close contact with self-monitor their temperature and symptoms of COVID-19, limit outside interaction as much as possible for 14 days, and self-isolate if they develop symptoms.

Although we face many uncertainties due to the COVID-19 pandemic, there is also great solace in knowing that Givens Highland Farms is a strong and vibrant community and together, we will get through these challenging times. Personally, I have had the privilege of seeing staff and residents coming together in new and creative ways to make the very best during this challenging situation.

We continue to closely follow the state and local governments guidelines and understand how they are intended to help not just ourselves but also our friends and neighbors. This is truly a collaborative effort.  We continue to encourage practicing physical social distancing (6-foot distancing between yourself and other people), regular hand washing, avoiding touching your face, sanitizing your hands before and after going to the store and washing your hands with soap and hot water upon your return home.

Those with respiratory illness, cough, fever or shortness of breath:

Seek advice by telephone from a healthcare provider or the health department to determine whether medical evaluation is needed.
Report your symptoms by contacting Home Care or pressing your pendent.
Limit contact with others.

We will continue to stay up to date on changes and in the meantime, would love to hear the ways in which you are staying engaged and positive!


Ken Kramer

Executive Director



Our Monitoring Efforts

How are we monitoring the situation?

We are staying up-to-date with information from the Centers for Disease Control, Centers for Medicare and Medicaid Services, North Carolina Division of Public Health and Buncombe County Health Department..

Our RN, Infection Control Specialist is monitoring trends, and our Director of Health Services, will make recommendations as to when certain portions of our infection control procedures should be implemented. 

Our Safeguard Measures

How are we safeguarding our community?

We have in place an All Hazards Plan which includes policies and procedures for an infectious disease outbreak and a Pandemic Plan.

We are screening all team members across the campus. If a team member indicates symptoms or potential exposure to COVID-19, they will be sent home immediately. These measures are our first step in prevention of this contagious disease.

Residents and team members are encouraged to continue to practice good basic infection control which means frequent and thorough handwashing, staying at home when feeling sick, and letting us know when experiencing flu-like symptoms so we can track the prevalence on campus, etc.

Preparation Recommendations

How should our community prepare?

Independent living residents and team members are encouraged to make a personal plan that they can depend on should there be a widespread Coronavirus outbreak in the Black Mountain/Asheville area. Many residents and team members have developed their personal plans and are prepared. If you have not made plans you can find information about developing such a plan from the Red Cross and

We encourage residents and team members to secure an ample supply of medications, groceries, etc. if required to remain at home for an extended period. As we have seen in other parts of the world, services and product supply chains can be interrupted.

In addition to being aware of on-campus updates from our leadership team, we recommend our residents and team members stay informed with the latest information from reputable sources like the CDC and the State and County Health Departments.

Givens Highland Farms is aware of the associated risks with a widespread infectious disease outbreak. We have measures in place to respond to and manage the impacts from such events. We appreciate the efforts of residents and our many dedicated team members to be prepared for times like these. When each of us does our part, it makes us better able to respond to anticipated and unexpected impacts.